FAQ

Company:

Are You Manufacturer Or Trade Company?

R:We are manufacturer, and ourselves do export business.

Which Certificate Do You Have?

R: CE and ISO9001.

Do You Have An Export Licence?

R:We are a factory, but also a trade company, we have export licence.

Can We Visit Your Factory Before Place The Order?

R:Yes, very welcome that must be nice to set up good relationship for business.

Do You Have After-sale Service?

R:Yes, good after-sale service, handling the customer complaint and solve problem for customers.

Machine:

What Machines You Have In Your Factory?

R:Paper bag making machine, flexo printing machine, slitting machine and handle machine.

What's Your Tem Of The Delivery?

R: Our ordinary delivery term is FOB Ningbo. We also accept EXW, CFR, CIF, DDP, DDU etc. We'll offer you the shipping charges and you can choose the one which is the most convenient and effective for you. 

What's Your Shipping Service?

R: We can provide services for vessel booking, goods consolidation, customs declaration, shipping documents preparation and delivery bulk at the shipping port.

Demo And Testing

R: Hongwei built a training center for the clients and employees to study the machines operation. You are welcome to visit our factory anytime for the machines' demo. Furthermore, we could run the machine with the materials provided by you and help you achieve your business efficiently.

Machine Installation

R: HONGWEI could assign the technician to the place for the on-site installation if requested by the purchaser.

Can We Be Your Agent?

R:Yes, welcome to cooperation with this. We have big promotion in the market now. For the details please contact with our overseas manager.

How Your Quality Guarantee?

R:We have 100% quality guarantee to customers. We will be responsible for any quality problem.

When Can I Get The Quotation? 

R:We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please tell us so that we will regard your inquiry priority.

Which Payment Form You Can Accept?

R: T/T, L/C,Western Union, PayPal etc. We accept any convenient and swift payment term.

Can You Provide The FBA Shipping Service?

R: Yes, we have the good experience in providing the professional FBA service.

Other:

What Is Your Term Of Payment?

R: 30% down payment before producing and 70% balance payment before shipping.

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